Overdue Accounts & Discontinuation of Lessons

The music school reserves the right to discontinue the lessons of any student whose account is in arrears.

Absence Policy

If you need to cancel or reschedule a lesson, please contact your instructor directly. Office hours do not always correspond to lesson times and teachers will not receive voicemails left after office hours. A faculty contact list is provided in the student handbook you will receive at time of registration.

When a student is absent, with or without notice, the instructor will be paid for this lesson time. The teacher IS NOT obliged to supply make-up lessons as this time has been set aside specifically for you.

When an instructor is absent, with or without notice, a make up lesson will be provided at a mutually agreed upon time. If a make up lesson cannot be scheduled, the student will receive a refund for the lesson(s) at the end of the term.

Scheduled make up lessons that are missed will not be refunded.

Withdrawals  

A written withdrawal must be submitted to the teacher or administrator 4 weeks in advance or 4 weeks' lessons will be charged to the student. In the case of unforeseeable circumstances, ie prolonged illness, refunds will be considered.

There are no refunds for group classes regardless of when the student withdraws from the class.